Here at VenusToys.com, we value every customer and each order. Your privacy is of the utmost importance to us.

• Shop confidentially knowing that we provide discreet shipping on all of our packaging.
• Your purchase is kept completely private from your neighbors, delivery personnel or relatives.
  
• All orders are shipped in plain boxes to be discreetly delivered to your door with complete privacy.
• Your credit card statement will read eCommerceSolutions, LLC, so others will not know where you were shopping.
• Even though we do not require an email address or phone number on orders, this information is very important to us to alert our customer of any problems or delays.
• Customers can sign up for a user account during checkout or after order placement.
• We strongly encourage our customers to sign up for a user account. This enables a customer to view order status and be able to make changes to orders. The benefits of a user account provides:
  
  o No hassle order cancellation and modification
  o Free return shipping labels
  o Various promotional offers and gifts
  o Fast checkout to save time
  o Wish list creation
  o A history of your purchases
  

Shipping Costs

• Standard shipping is FREE for orders over $50.
• Shipping charges start at $5.95
• UPS Next Day charges will start from $25.00
• UPS Second Day charges will start from $14.00
• Extra shipping charge may apply for the large bulky items. The charge is reflected on the product page and shopping cart.